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Buying question

Compare customer-service AI agents on grounding, action controls, evaluation, hallucination handling, escalation, audit logs, and rollback.

Which brands each model API named when asked this question, and which pages it cited. Answer text is not published.
Snapshot Sep 24, 2026. Each category is re-run in rotation, every few weeks.

Commercial

Kind of question

3

Model APIs

0

Brands named

16

Pages cited

Brands

Brands the answers named

Ordered by how many model APIs named the brand, then by mentions. A mention is not an endorsement or a position.
Rank#BrandModel APIsMentionsNamed by

Model APIs

What each model API returned

One row per model API. The hash identifies the exact answer without publishing it.
Model APIModelBrands namedCitationsDomainsAnswer hash
OpenAIopenai/gpt-4o-miniNone named9912bad15f…77663
Anthropicanthropic/claude-haiku-4-5None named00f2bbe2d1…63227
Googlegoogle/gemini-2.5-flashNone named773159a227…87742

Sources

Pages the answers cited

Hostnames come from the URLs the answers returned. Best position is the earliest place a page was cited in an answer.
DomainCited pageBest positionCited byCitations
obsidiansecurity.comhttps://obsidiansecurity.com/blog/security-for-ai-agents1OpenAI1
rank.aihttps://rank.ai/prompts/customer-support-ai-safety1Google1
atlan.comhttps://atlan.com/know/ai-agents-for-customer-support/2Google1
facebook.comhttps://facebook.com/groups/techmindhub/posts/26978382435095591/2OpenAI1
linkedin.comhttps://linkedin.com/posts/prem-natarajan-ai_%F0%9D%90%80%F0%9D%90%88-%F0%9D%90%9A%F0%9D%90%A0%F0%9D%90%9E%F0%9D%90%A7%F0%9D%90%AD%F0%9D%90%AC-%F0%9D%90%9A%F0%9D%90%AB%F0%9D%90%9E-%F0%9D%90%A9%F0%9D%90%A8%F0%9D%90%B0%F0%9D%90%9E%F0%9D%90%AB%F0%9D%90%9F%F0%9D%90%AE%F0%9D%90%A5-activity-7402338499938648064-sY803Google1
sweet.securityhttps://sweet.security/agent-security/ai-agent-security-best-practices3OpenAI1
parloa.comhttps://parloa.com/knowledge-hub/what-are-ai-hallucinations/4Google1
reddit.comhttps://reddit.com/r/AI_Agents/comments/1txhpwf/ai_agents_need_readable_activity_logs_not_just/4OpenAI1
domo.comhttps://domo.com/learn/article/ai-agent-vs-ai-assistant5OpenAI1
manveerc.substack.comhttps://manveerc.substack.com/p/ai-agent-hallucinations-prevention5Google1
northflank.comhttps://northflank.com/blog/ai-agent-code-execution-audit-trail6OpenAI1
stackai.comhttps://stackai.com/insights/prevent-ai-agent-hallucinations-in-production-environments6Google1
devrev.aihttps://devrev.ai/blog/ai-agent-security7OpenAI1
momentumnexus.comhttps://momentumnexus.com/blog/ai-agent-hallucination-production7Google1
loginradius.comhttps://loginradius.com/blog/engineering/auditing-and-logging-ai-agent-activity8OpenAI1
armosec.iohttps://armosec.io/blog/minimum-viable-audit-trail/9OpenAI1
Snapshots
393c3d7b-5c70-41bb-998e-ca74006b62d8
Question set
customer-support-platforms-2026-07-27
Benchmark version
4-customer-support-platforms-2026-07-27-models-64232fd32583
What is kept
Measured in Support. Full answers are not stored or published, and no customer data is included.

See how often AI names you.

Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.

  • Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
  • Who gets namedEvery competitor in the answers, most named first.
  • The pages AI readsThe sources behind each answer.
  • Three fixesWhat to fix first, with a brief for the first article.